Underground Retail Ltd is committed to complying with the General Data Protection Regulation and the Data Protection Act 2018 and to protecting the privacy of site visitors and customers. We do not disclose information about our customers that we have obtained on this website to third parties, except where it is necessary to achieve order fulfilment or for conducting credit/security checks or for the purposes of customer profiling or of course where we have your express permission.

To understand how we use and safeguard the information that you have provided during your visit to this site and the – General Data Protection Regulation (GDPR) please read this Policy.

When you register or place an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

Your Consent

We will not sell your name, address, e-mail address or personal information to any third party or agency without your written permission.

Protecting your security

We may use the personal information provided by you in your purchase order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity – a credit check is not performed and your credit rating is not affected by this checking service.

Communication & Marketing

If you have made a purchase from this website we may occasionally send an email to provide update you on our latest styles, news, special offers via e-mail.
When you register an Account on our website you will have the option to opt-out of receiving our Newsletter or email marketing. If you do not wish to continue to receive our Newsletter or email marketing you should login to your Account and opt-out or select “Unsubscribe” in the email that was sent to you.


A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered for an Account then your computer will store an identifying cookie which will save you time when you re-visit this website to place a new purchase order. Please note Credit Card Numbers, Expiry Dates and Security Numbers are NOT stored in any clear text format in this file or any other file on our website. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent. Data collected by cookies on this website is used to:

a. Take and fulfil your order.
b. Administer and enhance the site and service.
c. Enhance security for the site and the user.
d. Is only disclosed to third-parties, when necessary, e.g. for shipping / delivery purposes.

A list of the current Cookies and their functions used on this website can be  at:

Contacting us

Underground Retail Ltd (please see Contact Us) is the data controller for the purpose of the Data Protection Act 1998 (the Act).
You have the right to access the information which Underground Retail Ltd holds about you and your right of access can be exercised in accordance with the Act. You will be provided with this information within 30 days of your written request which must be sent to our Registered Office address.